Job Responsibilities:

• Coordinate claims and ensure clear communication with all involved parties Evaluate the situation, initiate communication with the relevant department, and transfer responsibility to the Manager/Project Manager for scheduling.
• Prepare required documentatioand arrange meetings.
• Ensure inspection dates, notes, photos, and documents are updated in DASH.
• Follow up on missing homeowner/insurance details.
• Assist the PM in scheduling crews and coordinating with homeowners.
• Track construction and contents phases in DASH, and create linked jobs as needed.
• Ensure all meetings, notes, dates, and documentation are completed and accurate.
• Maintain daily client care calls and communication.
• Confirm that scheduled crews/subcontractors match customer availability, and handle any necessary schedule adjustments.

Qualifications:

• High school diploma required; Associate or Bachelor's degree preferred.
• Intermediate to advanced proficiency in computer software, particularly MS Word and Excel.
• Strong listening skills-able to gather feedback, probe for additional details, and respond promptly.
• Effective oral communication skills-clear and persuasive in various situations, with the ability to think quickly and adapt.
• Dependability-consistently on time, follows instructions, responds to management direction, and actively seeks feedback to improve performance.

Additional Info:

• Pay range: $22/hr-$27/hr
• Schedule: Monday-Friday 8:00am-5:00pm
• Location: 100% onsite, Woodbury
• Type: Direct Hire

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.